Terms of service

Welcome to Siddhgaami. These Terms & Conditions govern your use of our website www.siddhgaami.com and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website.


1. General Information

Siddhgaami is a manufacturer and trader of premium Polyresin & Marble Dust God Statues and decorative products. We have been serving customers with quality craftsmanship and divine sculptures for over 20 years.


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age.

  • You are legally capable of entering into a binding agreement.

  • All information provided by you is accurate and complete.


3. Product Information

We strive to display our products as accurately as possible. However, due to the handcrafted nature of our idols:

  • Slight variations in color, texture, finish, and size may occur.

  • Product images may appear different depending on screen settings.

  • Such variations are natural and do not constitute a defect.


4. Pricing

  • All prices are displayed in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • In case of any pricing error, Siddhgaami reserves the right to cancel the order and refund the amount paid.


5. Orders

When you place an order:

  • You will receive an order confirmation email.

  • Acceptance of the order is subject to product availability and verification.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity.


6. Payment Terms

Payments can be made through the payment methods available on our website.

  • All transactions are processed through secure third-party payment gateways.

  • We do not store your credit/debit card details or banking information.

  • Orders will be processed only after successful payment confirmation.


7. Shipping & Delivery

  • Orders are usually processed within 1–3 business days.

  • Delivery timelines may vary depending on the destination and courier partner.

  • Siddhgaami is not responsible for delays caused by natural disasters, strikes, public holidays, or courier issues.


8. Returns & Replacements

Returns and replacements are accepted only for:

  • Damaged products

  • Defective products

  • Incorrect products delivered

Customers must report the issue within 7 days of delivery with clear photographs and an unboxing video.

Products damaged due to misuse, mishandling, or normal wear and tear are not eligible for return.


9. Cancellation Policy

  • Orders can be cancelled only before they are shipped.

  • Once dispatched, cancellation requests cannot be accepted.

  • Approved cancellations will be refunded to the original payment method.


10. Intellectual Property

All content on this website, including but not limited to:

  • Product photographs

  • Designs

  • Logos

  • Text

  • Graphics

  • Website layout

is the exclusive property of Siddhgaami and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.


11. User Responsibilities

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt unauthorized access to our systems.

  • Upload harmful software or viruses.

  • Interfere with the website’s functionality.

  • Misuse any content or information available on the website.


12. Limitation of Liability

Siddhgaami shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or business

  • Delivery delays beyond our control

  • Technical issues affecting website access

  • Third-party service failures

Our maximum liability shall not exceed the amount paid for the product.


13. Third-Party Links

Our website may contain links to third-party websites or services. Siddhgaami is not responsible for the content, privacy policies, or practices of such third-party websites.


14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.


15. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will become effective immediately upon posting on this page.

Continued use of the website after any changes constitutes your acceptance of the revised terms.


16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.